Digital Divide, Digital Literacy & Digital Exclusion




How do I find someone in U.S. immigration detention?

 1  ICE Detainee Locator  click here to access

In 2010, U.S. Immigration and Customs Enforcement  ICE  launched this online tool with the ability to locate a person in immigration detention who is currently in ICE custody or who was released from ICE custody for any reason within the last 60 days.

We have found that the ICE Detainee Locator is not always accurate or up-to-date. We are here to help you! So, also contact Freedom for Immigrants at 385-212-4842.

 2  Submit a missing persons report to Freedom for Immigrants through our REUNITE tool.

 3  You may contact ICE’s Public Advocate by calling the ICE Community Helpline at 1-888-351-4024 during regular business hours, 8 a.m. to 5 p.m. ET, Monday through Friday.

How do I find my loved one’s U.S. Immigration court date?

Dial 1-800-898-7180. The Executive Office for Immigration Review  EOIR , has created this Immigration Courts’ 800 Phone Number by which individuals can receive information about their cases through an automated system, 24 hours a day, seven days a week.

You can also now enter their A-number into this online EOIR form here.

How do I find a U.S. Immigration Attorney?

 1  National Immigration Legal Services Directory

You can search by state, zip code, and detention facility and print, PDF and email results in 13 different languages.

 2  The Asylum Seeker Advocacy Project  ASAP  compiled this legal referral spreadsheet which lists hundreds of private immigration attorneys in many states and information on pro se help desks and other limited scope representation efforts in various cities.

 3  Free Legal Service Providers  click here for a list by state

The U.S. Department of Justice, Executive Office for Immigration Review maintains a list of free legal service providers. The list notes the specific area in which each organization works.

 4  Free Legal Referral, Provided by the American Immigration Lawyers Association

You may also call the Immigration Lawyer Referral Service at  800  954-0254 or email them at and state your name, phone number, what kind of immigration lawyer you need  for example, detention-deportation defense , and the city and state in which you need the lawyer.

 5  If you choose not to use one of the above resources for locating an immigration attorney, please review USCIS’s website on how to avoid scams and take the following precautions:

  • Only go to an Attorney or a BIA Accredited Representative.
  • An Attorney must have a license to practice law ‚Äď Ask to see their law license.
  • A BIA Accredited Representative must be accredited by the Board of Immigration Appeals ¬†BIA ¬†and work for a 501 c ¬†3 ¬†nonprofit, which is recognized by the Board of Immigration Appeals ‚Äď Ask to see their accreditation documents.
  • Notarios, Notaries or Notary Publics are NOT Attorneys or BIA Accredited Representative and they cannot give legal advice.
  • To file a complaint against a Notario in English or Spanish, visit the FTC‚Äôs online Complaint Assistant or call 1-877-FTCHELP ¬†1-877-382-4357 .

What is a U.S. Immigration Bond?

A ‚Äúbond hearing,‚ÄĚ which can sometimes occur on the same day as a ‚Äúmaster calendar‚ÄĚ hearing, is limited to deciding whether you can be released from detention by paying a ‚Äúbond.‚ÄĚ

A bond is an amount of money paid to the Department of Homeland Security  DHS  to guarantee that you will appear in court for all of your hearings and obey the order of the immigration judge.

If you attend all of your hearings, and obey the judge’s order, then the money will be returned to the person who paid the bond at the end of the proceedings  regardless of whether you win or lose . If you do not appear in court, the money is not returned and you may be ordered removed or deported by the immigration judge.

If you are in immigration detention, you may ask a judge to order your release under bond while your case is proceeding. However, the judge cannot order your release or set a bond if you were detained while entering the United States at a port of entry  but you can apply for parole if you are an asylum seeker  or if you have been convicted of serious crimes.

Most criminal convictions render you ineligible for bond and you will have to remain in detention while you fight your immigration case. We encourage you to seek attorney representation. If you cannot obtain an attorney, we encourage you to review this material for pro se litigants.

Prior to the U.S. Supreme Court’s ruling in Jennings in February 2018, certain federal circuits allowed nearly everyone in immigration detention for six months or longer to see a bond hearing, including people with past criminal convictions. These bond hearings are no longer available, but the Supreme Court has remanded the case to the Ninth Circuit.

Learn more about Freedom for Immigrants’ National Bond Fund. And check out this directory of Immigration Bond Funds.

The Self-Help Federal Credit Union also offers immigration bond loan assistance for families in California, Illinois, and Wisconsin.

I have been granted asylum in the United States, now what do I do?

Call the referral line for persons granted asylum. If you have been granted asylum, you are eligible for assistance from the Office of Refugee Resettlement  ORR .

These benefits and services include job placement, English language classes, cash assistance, and medical assistance.

If you have been granted asylum, call 1-800-354-0365 for information and referral to programs in your community. This line is a service for asylees only and provides information in 18 languages.

The referral line is a joint project of Catholic Legal Immigration Network, Inc.  CLINIC  and Catholic Charities, Archdiocese of New York.

How do I file a lawsuit against poor conditions in detention?

The Jailhouse Lawyer’s Handbook, published by the Center for Constitutional Rights and the National Lawyers Guild, provides some guidance in protecting your rights behind bars.

I need help finding a host or sponsor for someone in ICE detention.

Please fill out this form if you are in contact with someone in ICE detention who has requested assistance finding a host or sponsor.

How do I request the removal of my ankle monitor?

This document by the Stanford Law School Immigrants’ Rights Clinic on behalf of the San Francisco Immigrant Legal Defense Collaborative in English and Spanish provides guidance; it is specific to San Francisco.

What are the rights of people with disabilities in immigration detention?

The Department of Homeland Security  DHS , its components, including Customs and Border Protection  CBP , Immigration and Customs Enforcement  ICE  and their contractors are prohibited from discriminating against people with disabilities.

Importantly, this means that individuals arriving at airports and borders and detainees in federal, state, and private detention facilities are entitled to reasonable accommodations/modifications if necessary to avoid disability discrimination.

If you, your family member, or your client requires it due to a disability, request a ‚Äúreasonable accommodation,‚Ä̬†and state the disability and the reason it makes the requested accommodation necessary.¬† To learn more, click on this resource by the Civil Rights Education and Enforcement Center ¬†CREEC .

How do I navigate ICE after detention?

The Southern Poverty Law Center Southeast Immigrant Freedom Initiative has created guides for what to do after release from immigration detention in English + Spanish.

This much shorter document in English & Spanish also provides tips on how to navigate ICE after being released from an immigrant prison.

How can I learn more about my case and the process?

The Proyecto de Apoyo para Solicitantes de Asilo  PASA  has many useful resources in Spanish for asylum-seeking individuals in the U.S., including guidance on preparing for hearings, submitting asylum applications, obtaining work permits, changing court locations, checking case status, etc.

How do I find someone in immigration detention in another country?

¬†1 ¬†To locate immigrant prisons in Mexico, look at¬†Sin Fronteras’¬†map¬†of estaciones migratorias and provisionales.

 2  To locate immigrant prisons and jails in another country, visit the Global Detention Project. You can also reach out to country-specific organizations of the International Detention Coalition.

 3  The Red Cross Tracing Service helps reconnect families separated by international crises.

My loved one is about to be deported. Are there resources that they will be able to access?

 1  American Friends Service Committee’s Crossing South: Resources for people returning to México, Honduras, El Salvador, and Guatemala  English and Spanish .

 2  The Rights in Exile Programme’s Post-Deportation Monitoring Network country directory comprises organizations in 30 different countries.

 3  Boston College Center for Human Rights and International Justice’s Resources for Deportees includes links to resources in Mexico, Jamaica, Haiti, Germany, Dominican Republic, Cambodia and the Azores.

 4  Resource Guide for Southeast Asian Americans Facing Criminal Deportation  Southeast Asia Resource Action Center & American University Washington College of Law Immigrant Justice Clinic

 5  The International Organization for Migration  IOM  has a map of its Return and Reintegration Initiatives.

 6  Many countries may have a state agency tasked with repatriation and/or non-profit organizations to support people who are deported that are not listed in the above resources. Please reach out to us if you would like our assistance in investigating resources in a particular country.

How do I help a loved one who was deported to Mexico?

Redes, migrantes sin fronteras has a directory of organizations, shelters, centers and other initiatives that support migrants in Mexico.

Caminamos Juntos” provides assistance to Mexican nationals who have¬† been deported or who are facing deportation and need support.¬† They will assist you in finding housing and employment in San Miguel de Allende, Guanajuato, and to adjust to living there.

Everyone in Mexico is entitled to free health care. Upon re-entry, enroll in the program. Click here to learn more.

There is a government agency CONASIDA  Spanish  that provides services for people who are HIV positive. There is extensive information on the website for Centro Nacional para la Prevencion y Control del VIH y el SIDA. Since this is a government program, participants may need a government ID or matricula.

o    They have a toll free phone information line 52 07 40 77 free from the states at 01-800-712-0886 and 01-800-712-0889.

o    The Acciones y Programas part of the site gives information on available programs. This includes a directory of where services are available. Click here to learn more.

o    The blog on this site also lists newly available medications.

CONDESA is another site with great information. Programs are listed in the Programas tab, but most are in D.F. Learn more here.


Provided by: Freedom for Immigrants is a 501 c  3  non-profit based in California.

Working With Immigrant Families

When families migrate, they often separate and then reunify. Cultural competency with immigrant children and families requires more than just learning about their culture. It also includes an understanding of the process of migration, the reasons families migrate, and the process of acculturation and related family or marital stressors. Organizations should incorporate cultural competence into every level of their structure. This section includes resources to help professionals work with immigrant families in a culturally competent manner and build culturally competent organizations, including the domestic violence service providers and educators. It also includes resources specifically for immigrant families below.

Cultural competency of workers

Best Practices Guide for Working With Karen, Nepali-Bhutanese, Oromo, and Somali Families in Child Welfare: Second Education opens in new window
Molloy & Shannon  2020
Center for Advanced Study in Child Welfare
Identifies themes commonly experienced by refugees, including a learned distrust of government actors, as well as population-specific information to support the cultural competency of child welfare workers working with refugees.

Child Welfare opens in new window
Bridging Refugee Youth and Children’s Services
Provides population-specific toolkits and online trainings for service providers assisting immigrant and refugee families navigating the child welfare system.

Cultural Competency in Child Welfare Practice: A Bridge Worth Building opens in new window
Bridging Refugee Youth and Children’s Services
Shares best-practice approaches and real-world examples for increasing collaboration and understanding between child welfare workers and refugee and immigrant families.

Refugee Trauma opens in new window
National Child Traumatic Stress Network
Offers information about the accurate identification, assessment, and treatment of trauma associated with refugee migration in order to support professionals serving this population.


Culturally competent child welfare agencies

Best Practices to Support Immigrant Families Involved in the Child Welfare System opens in new window   PDF Р502 KB
Center on Immigration and Child Welfare  2019
Highlights agency- and practitioner-level best practices for supporting immigrant families.

Family and Community Centered Child Welfare Practice With Refugees and Immigrants opens in new window
Bridging Refugee Youth and Children’s Services
Reviews family- and community-centered child welfare models and the ways in which they can inform culturally competent, tailored services for refugees and immigrants. The resources include toolkits, such as the following:

Language Access opens in new window   PDF Р299 KB
Dettlaff & O’Grady  2015
Center for Immigration and Child Welfare
Discusses Federal, State, and local language access policies and their effect on increasing access for linguistically diverse, child welfare-involved families.

Meaningful Ties for Transnational Families opens in new window   PDF Р8,806 KB
Southern Arizona Transnational Task Force
Provides a series of guidelines for judges, attorneys, and child welfare personnel working with children and families who are also navigating U.S. Immigration and Customs Enforcement cases.


Domestic violence

ASISTA opens in new window
Provides centralized assistance and resources to those advocating for noncitizen survivors of violence in the immigration law arena, including training for lawyers, domestic violence and sexual assault advocates, law enforcement personnel, and civil and criminal court judges.

Immigrant Crime Victim Access to Federally Assisted Housing opens in new window  [Webinar] Violence Against Women  2017
Describes government-funded programs providing immigrant victims of domestic violence and sexual assault with emergency shelter and housing.

Legal Information: Federal opens in new window
Provides visa information and useful resources for victims of domestic violence and crime. This resource also provides information about applying for victim assistance, refugee status, and asylum in the United States.

Refugee Children Exposed to Intimate Partner Violence: Doubly Vulnerable opens in new window ¬†[Webinar] Bridging Refugee Youth and Children’s Services ¬†2018
Provides guidance to professionals working with immigrant children and youth who are also exposed to intimate partner violence. This resource defines the scope of the intimate partner violence before discussing unique cultural factors that may influence the efficacy of services to this population.



Partnering With Schools to Provide Safe and Inclusive Learning Environments for Refugee Students opens in new window  [Webinar] Switchboard  2019
Provides practical steps for working with school districts in order to proactively prevent bullying and respond to incidents of harassment among refugee and immigrant children. There is also a companion information guide opens in new window .

Supporting Immigrants & Refugees During Remote Learning opens in new window  [Webinar] Gardner, Salva, & Gonzalez  2020
Seidlitz Education
Outlines challenges families may face during remote learning during the COVID-19 pandemic, including lack of internet and few multi-lingual resources as well as methods for helping families overcome these barriers.

Supporting Refugee Students and Families in Home-Based Learning opens in new window
Switchboard  2020
Discusses ways in which child welfare professionals can advocate for equitable linguistic and culturally-competent services for children and youth in schools during the COVID-19 pandemic. Two templates opens in new window  are also available to guide families in home-based learning.


Resources for immigrant families

Find Resources and Contacts in Your State
U.S. Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement
Lists State-specific resources to support immigrant and refugee families.

USA Hello opens in new window
Offers resources on education, employment, citizenship, and resettlement for immigrant and refugee families.

Child Welfare Information Gateway is a service of the Children’s Bureau